Technology Contact Center

The Technology Contact Center provides live technical assistance with Campus Connection, university e-mail, and other university technology services. You may speak with a Technology Contact Center representative by calling 312-362-8765; or for immediate classroom assistance you may call the Classroom Emergency Hotline at Ext. 2-5900.

You can also submit an online help ticket by visiting Campus Connection and selecting "Technology Contact Center."

Hardware

Visit Information Services (IS) for information on purchasing or leasing computer equipment

For information about hardware available in DePaul's Faculty Labs, click here

Software

Information about what software is available on university computers

Information about software available in the faculty labs

Systems

Campus Connection

  Access class schedules
  Access class rosters
  Submit  grades
  Change grades
  File and monitor an academic integrity violation
 Submit Student Progress Report

Video and audio files

Learn about

What video hardware and software are available in Faculty Labs.

Ways of incorporating video or animated learning materials in your course.

Labs

Information Services (IS)
Assumes primary responsibility for the university's hardware, software, network infrastructure and telecommunications systems

Instructional Design and Development (IDD)
Clarify instructional objectives

Design, develop and assess instructional strategies in order to

Create technology-rich materials that will

Enhance the learning environment for online, blended and face-to-face courses

Instructional Technology Development (ITD)
Develops and supports instructional information technologies

Provides support and training for the university's learning management system (Blackboard)

Manages university-wide instructional technology training programs for faculty and students