1. Write a 2-3 page memo describing your internship organization.

Imagine yourself as an outside business/management consultant retained by your organization.  You have quickly identified a surprising problem: upper management does not have a clear understanding of its own business.  Your assignment is to compose a memo to the organization's top executives, concisely stating your initial assessment and understanding of the organization. This memo should thoroughly describe the organization's history, mission, core business(es), key customers/clients, primary competitors, leading sources of revenue/funding, hierarchy structure and job titles and how the organization contributes to society.Ideas: conduct research via the Annual Report, brochures, company web site, as well as probing veteran colleagues.

Given what you know abut the company from your research, what suggestions do you have for improving it, e.g., employee relations, product/service offerings, customer service techniques, marketing strategies?

• How have specific readings and discussions from this and other courses informed your suggestions?
• In addition, conduct a literature review and find a journal article that speaks to your suggested improvements. Attach it to the memo.
  

Read Nelson and Quick's article "Organizational Behavior:
Managing Workplace Diversity." As you construct your responses and postings to the following forum questions, refer to the article as a source of support.  Please identify quotations that help to address your own thoughts, and cite these quotations with a page number.

1. Nelson and Quick look at a number of diversity issues, such as:  cultural diversity, gender diversity, age diversity, and ability diversity.Of the four, which do you find to be the most pressing diversity issue in today's workplace? Why?
2. Nelson and Quick make many points that support the need for diversity in the workplace. From your position, what is the best point they make and why? Do they make any points you view as weak?
3. Tell us about a workplace situation that you found to be richly rewarding--mainly because it demanded and depended on its diverse workforce.